Pet Care
Frequently Asked Questions (FAQs)
What is included in the Basic Grooming package?
Our Basic Grooming package includes a warm bath, gentle blow-dry, brushing, nail trimming, ear cleaning, and a light trim if needed.
What does the Full Grooming package include?
Full Grooming offers everything from Basic Grooming, plus a breed-specific haircut or style, de-shedding treatment, and coat conditioning for a polished, fresh look.
How often should my pet be groomed?
Most pets benefit from grooming every 4–6 weeks to maintain a healthy coat, prevent matting, and keep them looking their best.
Do you offer mobile grooming services?
Yes! We bring our fully equipped grooming van right to your home, providing a convenient and stress-free experience for your pet.
How long does a grooming session take?
On average, grooming sessions last 1–2 hours, depending on your pet’s size, coat type, and the selected services.
Do I need to be home during the grooming?
Yes, we require the pet owner to be home at the start and end of the session to ensure a smooth drop-off and pick-up process.
What if my pet is anxious or aggressive?
We use gentle handling techniques to make pets feel comfortable. If your pet is aggressive, please let us know in advance so we can take extra precautions.
Do you groom all dog breeds?
Yes, we groom all breeds, from small dogs to large breeds, and we also offer services for certain cats upon request.
What should I do before my pet’s grooming appointment?
Please make sure your pet has been potty trained and is free of fleas or ticks before your appointment, otherwise please let us know.
What is your cancellation policy?
Cancellations made less than 24 hours before the appointment will incur a $10 fee, as last-minute changes affect our scheduling.